Refund & Replacement Policy
This policy explains how HireNest handles replacements, service adjustments, and refund considerations for remote talent and AI services. Our priority is continuity, fairness, and long-term success.
1. Policy Overview
HireNest LLC (“HireNest,” “we,” “our,” or “us”) provides remote talent placement, AI agent configuration, and operational support services. Due to the nature of these services, replacements and service adjustments are the primary remedies, rather than monetary refunds.
2. General Principles
- Replacements are prioritized over refunds.
- All reviews are handled on a case-by-case basis.
- No outcome, performance, or revenue guarantees are provided.
- HireNest retains sole discretion in resolution decisions.
3. Human Talent Services
For remote talent placements, HireNest works closely with clients to ensur